Shipping & Returns

Please allow 1-3 business days during regular operating days for your order to process and to be packed. You will then receive a tracking number once your order is ready to ship. Any orders placed after 4pm est or on bank holidays, this will not be included as a business day and an additional day to process and pack your order may be needed.

Complimentary shipping will be provided on all US orders of $250+. Any orders under will be charged a $9.99 flat rate ground shipping fee upon check out. Please allow your order up to 1-3 business days to process. Please be mindful of this if selecting an overnight shipping. For urgent orders, please email info@aitdshop.com. We will do our best to accommodate your request, but cannot guarantee.

Once shipped, you will receive a tracking number. Depending on your choice of shipping method, all ground orders may take up to 5-7 business days for your order to arrive. 

We provide international shipping with DHL Express, USPS, or UPS. When shipping internationally there are additional customs and other import fees that may occur. The receiver of the package will be responsible for all additional charges, duties, customs, tax fees, import fees, etc. If an order is refused and returned to our warehouse, the shipping fees, unpaid tax, duties, and shipping costs will not be reimbursed. All international orders are final sale, and cannot be exchanged. All risk in the order, including lost, stolen, or damaged products, shall be the customer's responsibility. All In The Detail is not liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. We recommend you reach out to the shipping carrier directly and start a claim. 

Returns can be shipped back within 14 days of receiving your package for store credit or a size exchange only. Final sale items cannot be returned or exchanged. To start a return process, please email us at info@aitdshop.com. You will receive a return form to be completed and a return shipping label. All final sale items are not eligible for return. Once your return is received, please allow 1-2 business days for return processing. Once processed, you will receive an email with the store credit gift card. All orders that are returned, there will be a $10 restocking fee deducted from your store credit. All international orders are final sale, and cannot be exchanged.

If you are needing to exchange for a different size or color, please start the exchange process by emailing info@aitdshop.com within 14 days of receiving your order. You will receive a return form to be completed and a return shipping label. Once we receive your original order, we will ship out your new order and provide the new tracking number. All final sale items are not eligible for exchanges. There will not be a $10 restocking fee for exchanges, as this will be complimentary. All international orders are final sale, and cannot be exchanged.

If your package is lost in transit, we will do everything we possible can to assist you. Please email us at  info@shopaitd.com. Whether it is a wholesale order or retail sale, we are not responsible for packages once proof of delivery is generated. We will recommend to reach out to UPS directly. If the package has not been delivered, we may offer a replacement item or exchange to a different item of the same value, or provide a store credit for the retail value of the item. Shipping costs will not be included and will not be reimbursed.